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Spoki Abandoned Cart EN

LorisMenghi_AbandonedCartSpoki module

WhatsApp reminders for abandoned carts — works for registered and guest customers.

The module intercepts uncompleted carts and, after the delay configured in the admin panel, sends a payload to Spoki with customer data and cart summary so that a WhatsApp reminder is delivered. Registered users automatically receive the reminder after the admin-defined interval, while guests can enter their number and consent through a modal before the message is triggered.

Compatible with Magento Open Source / Adobe Commerce 2.4.x.
Requires a Spoki account with an approved WhatsApp template and an automation with Webhook/API trigger.
Dedicated admin log with send history and links to cart/customer.
Composer dependency: lorismenghi/module-core.

User Guide

Recommended flow:

In Spoki, configure the template and automation with Webhook trigger, then copy the URL and secret into Magento.
Set the send delay and the maximum number of attempts to avoid spam.
Use saved phone/email for registered customers; enable the guest modal to collect number and consent when needed.
Each send is logged with HTTP status and cart data for potential retry or audit.

Guest number modal — Guest modal before sending WhatsApp.

Guest configuration — Settings for guest users.

Registered configuration — Options for registered customers with saved number.

Spoki cart template — WhatsApp template example with buttons.

Guest send example — Recovery flow for guest user.

Installation Guide

Install via Composer:

composer require lorismenghi/module-abandoned-cart-spoki
bin/magento module:enable LorisMenghi_AbandonedCartSpoki
bin/magento setup:upgrade
bin/magento setup:di:compile
bin/magento cache:flush

In Stores → Configuration → Loris Menghi → Spoki Abandoned Cart set webhook, secret, send delay, maximum attempts, and the guest modal behavior (required/optional, consent text, default country prefix field).

Reference Manual

Trigger: cart not converted after the configured delay; single send per session/cart.
Data sent: phone, email (if available), name, cart value, link to cart or main product page, secret.
Log: admin grid with HTTP result, payload, cart/customer ID, timestamp, resend action.
Guest consent: optional modal with checkbox; the module can block sending if consent is missing.
Multi-store: scope configurations (Default/Website/Store View) to manage languages and templates.
Uninstall: composer remove lorismenghi/module-abandoned-cart-spoki + bin/magento setup:upgrade + bin/magento cache:flush.

ZF3 era meglio!